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Fancy Star Kitchenware Co., LTD.,

FAQ
How to contact us and send inquiry?

You can contact us through the phone number attached to this website. You can also send emails to us, we will reply you as soon as possible.

What kind of service you can provide when we decide to purchase our equipment?

We can make professional suggestions for you. Also, based on the condition on site, we can provide 3D diagram, CAD graphic design, including utilities and exhaustion design.

What if the size and type of equipment on the website doesn’t meet our requirement?

We have a formulated factory line, and over decades of experience in the industry. Many of our equipment hasn’t been put on the website. You can contact us through email and phone number attached to the website to ensure if we have what you need.

Can the equipment you sell be customized?

We can customize our products according to your needs, from size to function. You can contact one of our agents to make sure.

After purchasing, what if there is a problem occur in the processing of using?

After purchasing, you can contact us anytime when there is a problem. We will provide professional equipment repair service, also use and maintenance instruction.